Extranets & Intranets

An extranet is a computer network that allows controlled access from the outside for specific business or educational purposes. Intranets and extranets are communication tools designed to enable easy information sharing within workgroups.

An intranet is the generic term for a collection of private computer networks within an organization.

An extranet can offer a range of benefits to your business; from lowering costs, to producing faster results and improving the quality of service to customers.

Benefits can depend to a large degree on your reasons for introducing the extranet in the first place. However, the types of benefits that organisations using extranets typically experience include:

• more integrated supply chains through the use of online ordering
• order tracking and inventory management
• reduced costs by making manuals and technical documentation available online to trading partners and customers
• more effective collaboration between business partners - perhaps members of a project team - by enabling them to work online on common documentation
• improved business relationships with key trading partners because of the close collaborative working that extranets support
• improved customer service by giving customers direct access to information and enabling them to resolve their own queries
• a single user interface between you and your business partners
• improving the security of communications between you and your business partners, since exchanges can take place under a controlled and secure environment
• shared news of product development exclusively with partner companies
• flexible working for your own staff, as an extranet allows remote and mobile staff to access core business information 24 hours a day, irrespective of location
  
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